Refund policy
Website: www.ignitionindia.com
Brand: Ignition Electric Co.
We value your satisfaction and aim to provide high-quality products. If you’re not fully satisfied, our return and refund policy is here to help.
⸻
1. Return Eligibility
You may request a return if:
• The item was received damaged, defective, or incorrect
• The request is made within 2 days of delivery
• The product is unused, in its original packaging, with all accessories and invoice
We do not accept returns for:
• Used or damaged items due to customer mishandling
• Custom-built or installed products (e.g., ceiling fans once installed)
• Products without original packaging
⸻
2. How to Initiate a Return
Email us at ignitionelectricco@gmail.com.
• Order ID
• Reason for return
• Photos or videos (in case of damage)
Our team will review your request within 24–48 hours and arrange reverse pickup (if eligible).
⸻
3. Refund Process
Once the return is approved and inspected:
• We will notify you via email or message.
• Refunds are processed within 7–10 business days to your original payment method
⸻
4. Replacement Option
In case of a defective or damaged product, we may offer a replacement instead of a refund, depending on product availability.
⸻
5. Cancellation Policy
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible, and you must initiate a return instead.
⸻
6. Contact Us
📧 Email: ignitionelectricco@gmail.com
📞 Phone: 9716151936
📍 Address: D-7 , Numberdar Complex Gazipur Village, New Delhi-110096
